Privacy Policy

This Privacy Policy is effective from 1 July 2021.

The privacy of our customers is of utmost importance and this Privacy Policy sets out how we manage personal information across our business. It also applies to your use of the Geared2Drive website and any third-party information which may be collected by us.

Updates to our policies may happen occasionally and the most current version will always be located on our website.

The types of personal information we collect may include any or all the following:

  • Name, address, date of birth, telephone number and email address
  • Your emergency contact details including name, telephone number and email address
  • Gender
  • Vehicle details including registration number
  • Transaction details relating to your use of our services
  • Payment information (such as credit card, PayPal or bank details);
  • Driver’s licence number and expiry date
  • Location data including the geographic location of the vehicle you use to undertake lessons in, and location of devices used in the vehicle, such as GPS units, or a smartphone accessing our website
  • Your social media preferences such as Facebook and Instagram
  • Any preferences you tell us about or other information that you provide. 

How we collect information

Generally, we collect personal information directly from you when you request a service, while providing you with that service or when you have other dealings with us.

How we use and disclose personal information

The personal information that is collected to provide is for billing, identification, authentication, service improvement, research and website development.

Geared2Drive will not share your personal information to anyone except to comply with the law, provide the requested services, develop our products, protect our rights or to contact you.

Some third-party service providers such as website hosts, payment service providers and backup service providers may have access to personal information held by us that either need to know that information to process it on behalf of Geared2Drive or to provide services available at the Geared2Drive website and have agreed not to disclose it to others. We may collect and update that information over the phone, the internet, or in person.

Cookies 

– Cookies are a small file placed in your web browser that collects information about your web browsing behaviour. Use of ‘cookies’ allows our website to tailor its configuration to your needs and preferences, as well as potentially serve ads to you while you are browsing the Internet. Although ‘cookies’ do not access information stored on your computer or any personal information (e.g. name, address, email address or telephone number), they do allow collection of identifiable information.

Questions or complaints

For more information about our privacy practices including accessing or correcting your personal information or making a complaint, contact Geared2Drive anytime at info@geared2drive.com.au